Last updated 1 January 2026
Prohibited activity
Fraud, phishing, financial scams, identity theft or impersonation of another person or organisation.
Harassment, threats, exploitation of minors, or distribution of illegal content.
Bulk unsolicited messaging, spam, or any attempt to send outgoing traffic through incoming-only numbers.
Creating accounts or numbers to evade a ban, sanction, export control or court order.
Reselling TELN numbers or eSIMs as a verification-code farm or bulk account-creation service.
Platform integrity
Do not attempt to bypass wallet thresholds, usage reserves, rate limits or authentication controls.
Do not probe, scan or stress the platform or its providers without written permission.
Enforcement
TELN may suspend services, release numbers, freeze wallet activity or terminate an account when abuse is detected or when an upstream provider requires it.
Suspension for abuse is not lifted by adding wallet funds and requires manual review.